EBAY and Craigslist

ORCA will only honor warranty claims for items purchased from our own site, www.ORCAcoolers.com, or an authorized dealer. BUYERS - Be aware when purchasing an ORCA item from a seller on EBAY or Craigslist that ORCA will not honor any warranty claim if you should have damage to, or issues with your product. ORCA is not responsible for returning, fixing, replacing, or handling any other claims made about products that are sold from an unauthorized source. We do not support selling or buying through public resale sites.


How do I return an item?

To begin the return process, please fill out the form below and a member of our team will be back in contact with you.


Warranty

Please fill out the form below to the best of your knowledge and a member of our team will be back in contact with you regarding your warranty claim as soon as possible.