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PRO STAFF REQUEST FORM

Pro Staff Program 

ORCA’s Pro Staff Program is designed as a partnership between ORCA and other professionals in the outdoor industry! Pro Staff members will receive discounted pricing and incentives and in return will be expected to agree to follow the guidelines, give feedback, and showcase their ORCA products in their everyday lives. If you are interested in becoming an ORCA Pro Staff member please read the program description below and submit your application for review. 

 

Possible Pro Staff Qualifiers: 

-Paid or licensed outdoor guides 

-Professional outdoor instructors  

-Outdoor educational programs/Non-profits  

-Full time employees of companies in the outdoor industry that offer reciprocal pro purchase privileges 

-Adventure travel guides  

 

Rules to Follow: 

-Pro Staff discount is for approved individual only. 

-Pro Staff Enrollment will need to be renewed yearly upon membership review 

-Pro Staff members may in no way talk about their discount with customers or peers. If someone sees or is interested in the product you are to direct them to orcacoolers.com with the approved discount code ORCA has given you to hand out.  

-Items bought with Pro Staff discount are not for resale 

-ORCA understands that our Pro Staff team are active in an industry known for rougher climates, conditions, and situations that will put our products through more strenuous use than our average retail customers. We also stand behind our products with a lifetime manufacturer's warranty. This covers manufacturer’s defects, but does not cover damage through abuse, misuse, neglect, accidents, or theft.  

Full details of ORCA’s warranty can be found here: https://orcacoolers.com/pages/warranty-claim-form  

All Pro Staff Warranty Claims are subject to ORCA’s discretion. 

-Product feedback is required, and neglect to send in Feedback Forms can result in termination of the membership 

-Pro Staff members will have a purchase limitation of $2000 per year for orders made using Pro Staff discount 

-Only Pro Staff requests made inside the 48 states will be processed at this time 

-ORCA Pro Staff members must always keep a professional and respectful demeanor   

-Pro Staff discounts will not be applicable during large site-wide sales (Black Friday, 4th of July, etc.) 

 

Pro Staff Qualifications: 

-Social Media and/or Website 

-Relevant licenses that you carry 

-Current paystub or other proof of employment with any sensitive information removed or blacked out (social security numbers, etc) 

-Apply with company email if applicable  

 

Pro Staff Incentives: 

Pro Staff members receive a discount code for personal use only. 

Pro Staff members will receive a separate discount code to promote to their customers, colleagues, friends, and family.  

ORCA appreciates the work that our Pro Staff members put into their everyday lives and want to give members opportunities to earn more rewards! Throughout the year an ORCA team member will send incentive programs out to all Pro Staff members via email with incentive details. 

Pro Staff members will also have the opportunity to purchase new ORCA releases before the general public, with the understanding that Feedback Forms on the product(s) are required after purchase. The goal behind allowing Pro Staff members purchasing new releases early is to get the word out about new products!  

 

Pro Staff Code of Conduct: 

As a Pro Staff member, you will be expected to show the upmost respect to all of your followers and any potential ORCA customer. Pro Staff members must agree to remain levelheaded in any political, controversial, or otherwise sensitive conversations.  

 

Not following any of the above guidelines can result in immediate termination. Random reviews of Pro Staff social media pages and/or websites will take place by an ORCA Team Member to check on behavior, use, and product reviews. ORCA reserves the right to revoke “Pro-Staff” status at any time. 

 

If you can agree to meet the above guidelines and would like to apply to be an ORCA Pro Staff Member please submit the form below.

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